Shipping policy
Delivery
We are an online retailer and deliver nationwide. Our aim is to get your purchases to you as quickly and safely as possible. If we have the stock, you can expect your delivery within 5 working days of placing your order.
There are some items that we do have to import, and this may take a little longer. Please be patient, these gorgeous bras are worth the wait. We aim to keep you informed throughout the order process and will advise delivery timeframes. Please be assured that we are working to get your order to you as quickly as we can. If you choose to have items delivered via registered post, your order may take longer to get to you.
In the case of multiple products in one order, we will only dispatch for delivery once all products are available. If there is a problem with your order, we will contact you via telephone or email.
Our delivery options are outlined below and at checkout:
| Description | Destination | Pricing |
| Courier: City-City | JHB, PTA, PE, Bloemfontein, George | R180.00 |
| Courier: Rest of SA | Regional deliveries | R230.00 |
| Courier: North Coast | Ballito, Umhlanga, Durban ONLY | R160.00 |
| Collection | Collection in Ballito |
FREE |
Free Local delivery for orders over R500
Local Deliveries: Ballito, Salt Rock R75
Courier: Outlying Areas R350
| Postnet to Postnet | Nationwide on a Friday only | R109.00 |
For our standard delivery, our courier service operates during normal working hours. It is advisable that you are available to receive your goods or make sure that someone else is able to sign on your behalf. We encourage working customers to use your place of business, where possible, as a delivery address.
It is very important to note that if there are any special delivery instructions, these need to be clearly outlined in the comments box during checkout.
REQUIRED DETAILS
- A contact telephone number – in case there is a problem when delivering.
- A full, detailed physical address. Please include any special instructions in the comment field during checkout.
UNABLE TO DELIVER
Should your package not be able to be delivered, our courier will make a second attempt. If it is still unsuccessful, we will attempt to contact you via phone or email to make delivery arrangements. If we are unable to reach you and the package can still not be delivered (and we have made every reasonable effort to contact you), your order will be returned to our stock. You will be refunded the purchase amount minus R100 for admin costs.
PLEASE NOTE: We take no responsibility for misdirected or delayed door-to-door deliveries due to incorrect information.
Unforeseen circumstances
We try to make sure delivery is as seamless and convenient as possible. However, infrequently, situations arise that we have to deal with regarding the safe delivery of your package.
Should your delivery be outside or different from the delivery option you have chosen. We will contact you and let you know what the differences in the delivery costs are. For example, although an area might technically be within a city limit, our courier company classifies it as a “high-risk” area. It is important to note that your package will not be released until the outstanding amount has been paid.
Please contact us if you are not sure of the delivery option that you should be choosing.